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Special Education Law
DECISIONParent PrevailedSEL No. 2012-ih-404

New York City Department of Education, Impartial Hearing Decision

NYSED redacts decisions, and its source files vary in quality. Gaps and text errors are original to the NYSED documents.

FINDINGS OF FACT AND DECISION

Case Number:

Student’s Name:

Date of Birth:

District:

Hearing Requested By: Parent

Date of Hearing: November 21, 2011

December 13, 2011

January 5, 2012

January 11, 2012

January 13, 2012

February 24, 2012

Actual Record Closed Date: March 21, 2012

Hearing Officer: Timothy M. Mahoney, Esq.

NAMES AND TITLES OF PERSONS WHO APPEARED ON November 21, 2011 December 13, 2011 January 5, 2012 January 11, 2012 January 13, 2012 February 24, 2012

Name Title For

Attorney — Student

Father — Student

Attorney — DOE

Attorney — Student

Father — Student

Special Education Teacher — Student

Attorney — DOE

School Psychologist — DOE

Attorney — Student

Father — Student

) Program Director — Student

) Physical Therapist — Student

Attorney — DOE

Assistant Principal — DOE

Attorney — Student

Father — Student

Therapist — Student

( ) Music Therapist — Student

( ) Therapist — Student

( ) Head Teacher — Student

Attorney — DOE

Attorney — Student

Father — Student

Grandmother — Student

( ) Head Teacher — Student

Attorney — DOE

Attorney — Student

Attorney — DOE

BACKGROUND

On September 21, 2011 I was appointed to conduct an impartial hearing pursuant to the Individuals with Disabilities Education Act (“IDEA”), 20 U.S.C. § 1415(f)(3), Article 89 of the New York State Education Law and Parts 200 and 201 of the Regulations of the New York State Commissioner of Education, concerning a dispute of a student (“ ” or “Student”) seeking an appropriate education placement from the New York City Department of Education (“DOE”).

This case was initiated as a result of a demand for due process (“Demand”) filed by the student’s Parent through her attorney(s), the , attorney assigned, and received by the Department of Education Impartial Hearing Office (DOE-IHO) on or about September 20, 2011, and identified as NYC Case No. . I was appointed on or about September 21, 2011.

A pre-hearing conference was held on November 21, 2011 to address the student’s placement during the pendency of the impartial hearing, as well as admit preliminary documents into the record, and issue subpoenas for the production of documents and the appearance of a DOE employee to testify.

Four days of hearing were held: December 13, 2011, January 5, 11, and 13, 2012. The parties submitted post-hearing briefs. Oral arguments were held on February 24, 2012 to afford the parties an opportunity to reply to any item raised in their adversaries’ respective briefs.

A list of attendees precedes this decision. A list of exhibits accepted into the record follows the text of the decision.

is the School at Committee on Special Education (“CSE”) and chaired ’s 3/23/11 CSE annual review meeting. Tr. 79-80, 89; P-F. The student had just and attended the in an ungraded classroom. Tr. 88. The team relied upon mainly relied upon the Interdisciplinary Report of Progress from December of 2010 (P-L), the classroom observation (P-K), and the most recent – an independent report provided by the parent from (P-M), as well as the prior year’s Individualized Education Program (“IEP”). Tr. 89-90. Ms. described the student as “not yet a reader, although he does have letter recognition…,” as needing a quiet environment and concepts repeated, plenty of support, and essentially is academically functioning in the . Tr. 91-92. She testified that was described as exhibiting , and would when the topic involved items that did not hold his interest. Tr. 93.

A (“ ”) was included in the IEP. (P-F, pg. 18) Ms. testified that required a due to his , as well as to provide sensory and . Tr. 95. The underlying FBA was conducted informally at the CSE meeting. Tr. 104.

She stated that after reviewing the student’s needs, every goal was discussed and developed at the CSE meeting. Tr. 93, 94. Related service goals were received directly from the Rebecca School. Tr. 100, see P-L.

She reviewed a classroom observation (P-K) with the CSE. She recalled that it was similar to the observation she had done the previous year, noting the student “...likes to , he , he can be very at the [and I] think he was well liked by the staff at the Rebecca… [i]t didn't seem as if much had changed since the previous year. Tr. 84.

The student’s post-school transition options were discussed at the meeting, which involved a discussion with the student’s grandmother regarding “what she felt [the student] needs in terms of long-term outcomes.” Tr. 105-06. Ms. testified that Daysena’s grandmother advised the CSE that she expected the family to provide with ongoing, long-term support, and will look to outside agencies, such as and the Fragile X Foundation for supplemental supports. Id.

Ms. testified that the CSE recommended the student attend a program on a twelve month basis, with an individual paraprofessional, along with related services. Tr. 101-102. She stated that the CSE recommended such a placement because the student “needs a high level of support throughout the school day…[and] individual support all day…[;] he needs as well, .” Tr. 102.

is a special education teacher assigned to CSE Tr. 144-45. She attended the student’s March 2011 CSE meeting. See P-F, pg. 2.

is the at , a school for multiply disabled students, that is students with severe disabilities who are District programmed, which include . The main site has a number of classes, including . Tr. 164-65, 169. Her duties include the supervision of instruction for the classes of students with at the main site, as well as other administrative duties. Tr. 167. The mission statement for the school includes the promotion of meaningful participation in the community, forge parent school partnerships, and to enhance communication, vocation, and community opportunities for the students. Tr. 169.

Ms. testified that, after reviewing the student’s IEP, her school would have been able to meet his related services mandates and provide a class, taught by . Tr. 171. All of the student’s in the class were classified with . Tr. 203. Informal assessments would have been administered in July to the student, followed by an (which includes informal, curriculum based assessments, , and .) in September. Tr. 172-73. Each student ‘s progress is tracked through the , which is maintained in a “binder with his assessments and programs selected and other problematic objectives…[d]ata is kept either on prompt levels or in percentages depending on the program, and then put the data on a graph. Tr. 173.

Parent meetings and trainings are offered to the student’s family, typically in the evening. Tr. 177.

Ms. testified she recalled showing the student’s grandmother around the school on two separate occasions, and that her primary concern involved whether the school would be able to address the differences between (the student’s diagnosis) and . Tr. 196-97, 199.

I note that the proposed classroom teacher for ’s proposed classroom did not testify.

is the Program Director of the . She testified to her credentials and education, as well as her duties at the school. Tr. 241-42. Ms. testified that the is a private institution that educates children with a variety of and classifications using “DIR,” Developmental Individual Difference Relationship-based methodology. Tr. 243.

Ms. testified that she has for as long as he has attended the . Tr. 250. She described as presenting as a:

“child with … [h[e has . I would say probably . He ; he does especially when he's . He has . He is . It is at a very, very for him to be able to take in . So he has some letter recognition; he can recognize some words. He answers , and it's a very familiar text. He can do two- or three-step , so he can , but it has to be something he's very motivated by and something that is familiar to him. If it's a novel direction, he needs redirection, he , like pick something out of three items or something like that, rather than just being able to answer a question or being able to show you what he needs.

He has . His body , which means he does not use both sides of his body integrated. It's . He has trouble with that. He has effectively. So he can become and kind of get stuck or he won't even be able to sort of pull himself up to the ability, to the activity.

Tr. 252-54. She testified to the differences in educating children with disorders as compared to children with a (i.e., the student). Tr. 316.

is enrolled in the Transitions program for the 2011-12 school year. Tr. 255. It is his second year in the program. Tr. 256. He has been in a class with a total of six students, taught by and assisted by and for the Summer 2011. Tr. 258-59. The student had the same class for the regular school year, with the addition of an extra teaching assistant: , and two additional students. Tr. 260. receives , , and music therapy while at the . Tr. 268. Ms. is making progress in his program, specifically increasing his independence and his ability to function in groups. Tr. 278-79; see also P–EE. She stated that she did not believe it was reasonable to expect the student to progress one grade-year equivalency in one academic year. Tr. 325.

Ms. testified that the tuition at the for the 2011-12 school $94,750. She further testified that the parent is responsible for the tuition, as per the tuition contract. See Tr. 281; P-V.

is the at the . Tr. 330. She described her educational and employment background, as well as her certifications. Tr. 330-32. She has provided twice weekly for thirty minutes a session since September 2011. Tr. 333. received over the Summer 2011 session, 1x/30 minutes and an additional group session for thirty minutes. Tr. 354. Ms. described the content of her sessions with , including various tasks and goals she and the student address, his need for therapy, as well as the impact his diagnosis has. Tr. 334- 347.

In her opinion, Ms. testified that the is an appropriate placement for , at least as far as is concerned. Tr. 350. Ms. described the had made while at the , specifically referring the short-term objectives described in the Progress Report. Tr. 351-52; P-I, pg. 14.

is therapist for the 2011-2012 school year. She testified to her educational background, employment history, licensure and certification. Tr. 369-70.

She has worked with the student since September 2010. Tr. 371. She described the impact . Tr. 372. Over the Summer 2011 session, received three individual sessions of in thirty minute intervals, one of which was delivered while another student received in order for to have a group experience. Tr. 373. She testified that benefitted from this arrangement, improving his ability to initiate,

Since September 2011, the student receives once a week for 30-minute individual session and twice a week for a 30-minute dyad. Tr. 375. Ms. testified that is appropriately grouped in his dyad, and described some of the activities in which the students are involved. Tr. 377-78. She described ’s , as well as the activities in which he engages to address these during therapy sessions, such language, scripting, and the incorporation of functional activities into session work. Tr. 381-88.

Ms. testified that it was her opinion that the remained an appropriate placement for the student, that has made progress, and that such is described in the Interdisciplinary Transitions Program Report of Progress Update (P-EE). Tr. 394-400.

is for the 2011-2012 school year. She testified to her educational background, employment history, licensure and certification. Tr. 426-29. Music therapy uses musical interventions to accomplish work towards goals, such as skills such as spontaneity, creative expression, joint attention, engagement, communication abilities, as well as like, quality of life and emotional issues that come up with a student in a therapeutic relationship. Tr. 430. receives music therapy 2x30 weekly 1:1. Tr. 432-33. Ms. describes the topics of ’s therapies as well as levels of performance and needs. Tr. 433446.

Ms. testified that has made progress in therapy, specifically in his ability to initiate an idea and then follow through with it for longer periods of time, and his ability to stay on task going from 7-12 minutes now up to 15, 20, even 30 minutes on occasion on single topic. Tr. 451-52; see also P-EE, pg. 17.

is ’s at the for the 2011-2012 school year. She testified to her educational background, employment history, licensure and certification. Tr. 476-78. Ms. testified that she was seeing once individually, once in a dyad with another student, and then once more in a cooking group with three other students present since the summer of 2011. Starting September 2011, she has been seeing his twice individually and once in the cooking group. Tr. 484.

Ms. testified to the therapies received by the student, such as and integration, , as well as her work with in the sensory gym, and his interaction with his peers in a group therapeutic setting. Tr. 486-89, 497-510. She testified that requires therapy to avoid dysregulation. Tr. 489-90. Ms. described the contact she had with other staff members who work with on the topic of sharing strategies to address his sensory issues in the classroom and other therapy experiences. Tr. 492-94, 511.

Ms. testified that it was her opinion that the was an appropriate placement for because one-to-one attention that he needs, and he has access to a large amount of space and opportunities for movement, which he requires due to his disability. Tr. 512-13. She testified that the student has progressed during the school year. Tr. 513; P-EE.

testified she has been ’s head teacher for the year in question. She testified to her educational background, employment history, licensure and certification. Tr. 534-38.

Ms. testified that presents with in the classroom, with in processing. Tr.

539. She testified that the student shows by overreliance on scripts and repetition to communicate. Tr. 539-40. Ms. described the class size and composition of s’s 2011 summer class (Tr. 541-54), as well as the classroom starting in September 2011 (Tr. 55686). She testified that was appropriately grouped in both classrooms. Tr. 546-47, 58991.

Ms. testified that for literacy/language arts, is working on , and words. Tr. 593, 596. She described his reading level as “ ” for and a for . Tr. 691, 692. For math, the student is , such as the – as in height or width or incorporated into cooking and measuring different ingredients. Tr. 595. . Tr. 691. For science, is working on topics around . Tr. 597-98.

Ms. testified that , and should he not receive such interventions he becomes upregulated and . She further testified that she seen improvement in the student’s ability to maintain his regulatory state since the prior school year. Tr. 602-603. She testified about his outings into the community. Tr. 604.

Ms. testified that it was her opinion that the was an appropriate placement for his program is individualized for his needs, using an interdisciplinary approach integrating the DRI model with his related services while working closely with his family. Tr. 608. She testified that has demonstrated progress while at the School. Tr. 609-12.

Mrs. is , and worked as a social worker prior to her retirement. Tr. 623, 625. She attends school meetings for her grandson, takes him to evaluations and visits to the . Tr. 624.

Mrs. testified that, other than the classroom observation, the DOE had not conducted any evaluations or produced other materials in preparation for the March 2011 CSE meeting. Tr. 630. She testified that, even though she provided the DOE with a copy of the evaluation (P-M) and the (P-J), neither documents were ever reviewed by the CSE. Tr. 636-37. Lesean S

Mr. is . Tr. 756-57. He testified that the DOE had not done any educational testing of his son since . Tr. 760. Mr. testified to his and his son’s financial status. Tr. 802-805; P-Z, AA. Mr. testified that he does not have the means to pay for tuition at the . Tr. 806.

BURDEN OF PROOF

The burden of proof is on the school district during an impartial hearing, except that a parent seeking tuition reimbursement for a unilateral placement has the burden of proof regarding the appropriateness of such placement. Educ. Law § 4404(1)(c); see M.P.G. v. New York City Dep't of Educ., 2010 WL 3398256, at *7 (S.D.N.Y. Aug. 27, 2010). This means that the DOE has an affirmative, initial burden to demonstrate it offered the student free appropriate public education (“FAPE”). While the parent makes allegations in their demand for due process, such allegations serve as notice to the DOE as to the specific issues to be tried at hearing. The parent here has no duty to demonstrate that a Prong I violation occurred; rather, the DOE must show FAPE was offered.

PRONG I

The IDEA directs that my decision must be made on substantive grounds based on a determination of whether the student received a FAPE. 20 U.S.C. § 415(f)(3)(i). The "IDEA does not itself articulate any specific level of educational benefits that must be provided through an IEP." Walczak v. Florida Union Free Sch. Dist., 142 F.3d 119, 130 (2d Cir. 1998). The statute ensures an "appropriate" education, "not one that provides everything that might be thought desirable by loving parents." Id., 142 F.3d at 132, quoting Tucker v. Bay Shore Union Free Sch. Dist., 873 F.2d 563, 567 (2d Cir. 1989). A school district must provide "an IEP that is 'likely to produce progress, not regression,' and . . . affords the student with an opportunity greater than mere 'trivial advancement'" Walczak, 142 F.3d at 130. The IEP must be "reasonably calculated to provide some 'meaningful' benefit." Mrs. B. v. Milford Bd. of Educ., 103 F.3d 1114, 1120 (2d Cir. 1997).

The parent alleged three evaluative items were absent from the student’s IEP: a ”) and ”), triennial assessments, and vocational assessment. (IHO-II).

Here, the CSE lacked sufficient information to make a recommendation. The cumulative absence of a triennial evaluation, an , and a vocational assessment are simply too great to withstand scrutiny. After IHO Kafer’s prior decision where the DOE’s IEP was found to be inappropriate for failure to conduct an , the DOE should have conducted an FBA.[1] Ms. ’s ‘informal ’ discussed at the March 2011 CSE meeting is insufficient to meet this responsibility. I do not credit Ms. s testimony as to the adequacy of an informal , instead finding her testimony self-serving and evasive. Overall, had the student’s family (and consequently the unilateral placement) not provided materials (see P-J for example), there would have been no documents for the CSE to review except a classroom observation and a social history2.

Nor am I swayed by the argument that since did not have a formal behavioral assessment or from the , he does not require to receive FAPE in a DOE program. The DOE’s duty to provide FAPE is independent from what the student may or may not have received from the unilateral placement. The standards under the Carter prongs are different, with the parent having to meet a somewhat lower standard of appropriateness than does the DOE here (see below).

I find that the DOE continued to deprive the student FAPE for its failure to conduct an actual . See 8 NYCRR § 200.22(a)(3). Moreover, the absence of an renders the inappropriate for the student.

Likewise, I find that the DOE’s failure to have conducted a triennial evaluation since the 2005-2006 is a violation of the student’s right to FAPE. See 20 USC §§ 1414(a)(1)(A), (a)(2)(b)(ii).

Furthermore, I find the CSE’s discussion of the student’s post-school opportunities insufficient to meet the student’s needs. The regulations require that:

“For those students beginning not later than the first IEP to be in effect when the student is (and at a younger age, if determined appropriate), and updated annually, the IEP shall, under the applicable components of the student’s IEP, include:

(a) under the student’s present levels of performance, a statement of the student’s needs, taking into account the student’s strengths, preferences and interests, as they relate to transition from school to post-school activities as defined in section

200.1(fff) of this Part;

(b) appropriate measurable postsecondary goals based upon age appropriate transition assessments relating to training, education, employment and, where appropriate, independent living skills;

The information it contains though solely comes from the family.

(c) a statement of the transition service needs of the student that focuses on the student’s courses of study, such as participation in advanced-placement courses or a vocational education program;

(d) needed activities to facilitate the student’s movement from school to post-school activities, including instruction, related services, community experiences, the development of employment and other post-school adult living objectives and, when appropriate, acquisition of daily living skills and functional vocational evaluation; and

(e) a statement of the responsibilities of the school district and, when applicable, participating agencies for the provision of such services and activities that promote movement from school to post-school opportunities, or both, before the student leaves the school setting.

8 NYCRR 200.4(d)(2)(ix). The IEP does not address these areas in any meaningful way.

The DOE cited to the “snapshot” theory in its brief. Referring the Office of State Reviews decision holding that the “law is clear that hindsight is not a basis for questioning the appropriateness of an IEP, but the IEP should be judged as a snapshot of the student at the time of the CSE meeting,”(See Appeal No. 03-011 quoting Rowland M. v. The Concord School Committee, 910 F. 2d.983 at 922 (1st Cir. 1990)), and that “the measure and adequacy of an IEP can only be determined as of the time it is offered to the student, and not at some later date.” (Fuhrmann on Behalf of Fuhrmann v. East Hanover Bd. Of Educ., 993 F2d 1031, 1040 (3d Cir 1993)). Under this theory, I cannot credit steps staff at the DOE’s schools may have performed, such as vocational assessments, transition planning, or behavioral assessment. Therefore, I have not considered whether such steps would have been sufficient to provide FAPE; my concern is focused on the substance of the CSE’s recommendation culminating in an IEP.

For the above reasons, I find that the DOE has failed to demonstrate that the above procedural violations of the DOE did not impede the student’s right to FAPE, nor significantly impeded the parents’ opportunity to participate in the decision-making for the student, nor caused a deprivation of educational benefits.

PRONG II

A board of education may be required to reimburse parents for their expenditures for private educational services obtained for a student by his or her parents, if the services offered by the board of education were inadequate or inappropriate, the services selected by the parents were appropriate, and equitable considerations support the parents' claim Florence County Sch. Dist. v. Carter, 510 U.S. 7 (1993); Sch. Comm. of Burlington v. Dep't of Educ., 471 U.S. 359, 369-70 (1985). A private school placement must be "proper under the Act." Carter, 510 U.S. at 12, 15; Burlington, 471 U.S. at 370. This has been interpreted to mean that the private school must have offered an educational program which met the student's special education needs. See Gagliardo v. Arlington Cent. Sch. Dist., 489 F.3d 105, 112 and 115 (2d Cir. 2007). Parents seeking reimbursement "bear the burden of demonstrating that their private placement was appropriate, even if the IEP was inappropriate" Gagliardo, 489 F.3d at 112; see M.S. v. Bd. of Educ., 231 F.3d 96, 104 (2d Cir. 2000). Parents need not show that the placement provides every special service necessary to maximize the student's potential. Frank G. v. Bd. Of Educ. Hyde Park, 459 F.3d 356, 364-65. When determining whether the parents' unilateral placement is appropriate, "[u]ltimately, the issue turns on" whether that placement is "reasonably calculated to enable the child to receive educational benefits" Frank G., 459 F.3d at 364.

In reviewing the evidence presented at hearing, I find that the parent has met his burden in demonstrating the appropriateness of the placement. I further find that has in fact made progress at the unilateral placement.

Last, I have looked closely at the conduct of the parties, specifically the parent and grandparent in this matter, and find no cause to reduce or eliminate an award for tuition reimbursement.

Now, therefore, it is hereby:

ORDERED that the DOE will direct tuition payments to the for the 12 month 2011-2012 school year on behalf of the student; and it is further

ORDERED that the DOE will conduct a formal for the student, and convene a CSE to consider such, before the start of the 2012-2013 school year; and it is further

ORDERED that the DOE will conduct a triennial evaluation of the student, and convene a CSE to consider such, before the start of the 2012-2013 school year. Dated: April 10, 2012

______________________________

TIMOTHY M. MAHONEY, ESQ.

Impartial Hearing Officer

TMM:gc

PLEASE TAKE NOTICE

Within 35 days of the date of this decision, the parent and/or the New York City Department of Education has a right to appeal the decision to the State Review Officer of the New York State Education Department under Section 4404 of the Education Law and the Individuals with Disabilities Education Act.

“The notice of intention to seek review shall be served upon the school district not less than 10 days before service of a copy of the petition for review upon such school district, and within 25 days from the date of the decision sought to be reviewed. The petition for review shall be served upon the school district within 35 days from the date of the decision sought to be reviewed. If the decision has been served by mail upon petitioner, the date of mailing and the four days subsequent thereto shall be excluded in computing the 25- or 35-day period.”

(8NYCRR279.2[b]) Failure to file the notice of intention to seek review is a waiver of the right to appeal this decision.

Directions and sample forms for filing an appeal are included with this decision. Directions and forms can also be found in the Office of State Review website: www.sro.nysed.gov/appeals.htm.

DOCUMENTAION ACCEPTED INTO THE RECORD

DEPARTMENT OF EDUCATION

1. NYC DOE 12-month Consent form, 3/23/11, 1 pg.

2. Signed Subpoena for Records, 11/22/11, 4 pgs.

3. Subpoena Response, 12/1/11, 3 pgs.

PARENT

A Impartial Hearing Request, Sept. 20, 2011, 8 pgs. B Due Process Response, Sept. 23, 2011, 4 pgs. C Findings of Fact and Decision of , Esq., May 13, 2011, 17 pgs. D Letter from Special Education Appeals Unit, May 26, 2011, 1 pg. E [Omitted] F IEP, March 23, 2011, 18 pgs. G CCP5 SBST Case Material Checklist, March 23, 2011, 1 pg. H CCP9 Minutes of CSE Meeting, March 23, 2011, 2 pgs. I District 75 Placement Office Referral Form, March 23, 2011, 1 pg. J Institute for Basic Research Evaluation, Nov. 12, 2008 and March 11, 2009, 6 pgs. K Classroom Observation, October 1, 2010, 2 pgs. L Interdisciplinary Transitions Program Report of Progress, December 2010, 12 pgs. M Comprehensive Evaluations, Feb. 3, 2011, 4 pgs. N Fax Cover Sheet from , March 31, 2011, 1 pg. O Update, November 2005, 4 pgs. P Social History Update, December 14, 2005, 2 pgs. Q Letter from May 17, 2004, 3 pgs. R Letter from , Oct. 27, 2004, 1 pg. S Final Notice of Recommendation, June 11, 2011, 1 pg. T Letter from to and with fax cover and confirmation sheets, June 20, 2011, 4 pgs. U Letter from - with attachment and fax cover and confirmation sheets, Aug. 24, 2011, 6 pgs. V Enrollment Contract 2011-2012 School Year, 6 pgs. W The Transitions Learning Program Description, printed Nov. 14, 2011, 1 pg. X Saulsbury Schedule 2011-2012, 1 pg. Y Supplemental Security Income Statement, Aug. 10, 2011 (SSN redacted), 4 pgs. Z Social Security Administration, Supplemental Security Income (SSI) in New York (2011), 2 pgs. AA Excerpts from Social Security Online, printed Nov. 10m 2011, 22 pgs. BB [omitted] CC [omitted] DD NYCDOE, CSE Contact Information, printed Nov. 14, 2011, 1 pg. EE Interdisciplinary Transition Program Report of Progress, updated, December 2011, 18 pgs. FF Fragile X Foundation Educational Materials provided to the , undated, 20

pgs.

IMPARTIAL HEARING OFFICER

I Department of Education’s Closing Papers, 2/23/12, 14 pgs. II Parent’s Closing Papers, 2/23/12, 31 pgs.

Footnotes

[1] This CSE appears to be in the habit of not formally doing, such as not convening a CSE to review the student’s independent YAI psychological assessment, even after the CSE was requested to do so by the student’s family. Tr. 115; P-H. While I imagine the employees of the DOE have the best intentions, their conduct evidences a cascading failure to give actual consideration to this student’s needs; winging FAPE off of informal discussions just will not suffice going forward.